At Ecomscape, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from us. By using our website, you consent to the practices described in this policy.

    1. Information We Collect

    We collect the following types of information when you interact with our website:

    • Personal Identification Information: Name, email address, mailing address, phone number, payment details, and other information you provide when placing an order or subscribing to our newsletter.
    • Non-Personal Information: IP address, browser type, device information, and other non-identifiable data that helps us improve our website and services.
    • Payment Information: We do not store any payment card details. Payment transactions are securely processed through trusted third-party payment providers like PayPal and Stripe.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To process and fulfill your orders, including delivering products and communicating with you about your purchase.
    • To improve our website, products, and services by analyzing customer behavior and feedback.
    • To send you promotional offers, newsletters, or updates about new products (if you’ve subscribed).
    • To respond to customer inquiries, requests, and support issues.
    • To comply with legal requirements, fraud prevention, and security purposes.

    3. How We Protect Your Information

    We take reasonable precautions to protect your personal information. We use SSL encryption to secure sensitive data, such as your payment details, during transmission. While we take measures to protect your information, please be aware that no method of transmission over the internet is entirely secure.

    4. Sharing Your Information

    We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:

    • Shipping and Fulfillment: We may share your address and contact information with third-party carriers for delivery.
    • Payment Processing: We share payment details with trusted payment providers (e.g., PayPal, Stripe) to process your transactions securely.
    • Business Operations: We may share information with our marketing and analytics partners to improve our services and advertising.

    All third-party providers are required to maintain confidentiality and security in accordance with applicable laws.

    5. Cookies

    We use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences, track your browsing behavior, and improve your user experience on our website. You can control cookies through your browser settings, but please note that some features of the website may not function properly without them.

    6. Your Rights

    You have the following rights regarding your personal information:

    • Access: You can request a copy of the personal data we hold about you.
    • Correction: You can update or correct your personal information.
    • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
    • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

    To exercise these rights, please contact us at support@ecomscape.co.uk.

    7. Third-Party Links

    Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to Ecomscape. We are not responsible for the privacy practices of third-party websites, so we encourage you to read the privacy policies of those sites before providing any personal information.

    8. Children’s Privacy

    We do not knowingly collect personal information from individuals under the age of 16. If you are under the age of 16, please do not submit any personal information to us. If we become aware that we have collected information from a child under 16, we will take steps to delete such information.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will be effective when it is published. We encourage you to review this policy periodically.

    CONTACT INFORMATION:

    Trade Name: Ecomscape

    LTD Name: ECOMSCAPE LIMITED

    Company Number: 15720068

    Phone number: +44 1789 205095

    Email: support@ecomscape.co.uk

    Physical address: 19 Warrington Road, Stoke-On-Trent, England, ST1 3JQ, United Kingdom