At Ecomscape, we aim to provide a seamless and efficient shopping experience. Our shipping policy ensures that you receive your products in a timely manner, with complete transparency regarding shipping costs and delivery times.
Handling Time:
- All orders are processed within 0-1 business days. Orders placed before 12:00 PM (GMT) will be processed the same day. Orders placed after 12:00 PM will be processed on the next business day.
Transit Time:
- Once your order is processed, the estimated transit time is 1-3 business days. Delivery times may vary depending on the shipping destination.
Shipping Charges:
- Orders below £100: A flat shipping fee of £5.99 will be charged for all orders under £100.
- Orders over £100: Enjoy FREE shipping on orders over £100.
Order Tracking:
- Once your order has been shipped, you will receive an email notification with tracking details to monitor your package’s status.
International Shipping:
- At this time, Ecomscape only ships within the United Kingdom. We do not offer international shipping for orders placed on this website.
Issues with Delivery:
- If you experience any issues with your delivery, please contact us immediately at support@ecomscape.co.uk or +44 1789 205095, and our customer support team will assist you in resolving the matter.
We appreciate your business and are committed to providing you and your pets with a hassle-free shopping experience.ort costs not covered in the listed shipping fee will be clearly disclosed on our site or at checkout.
CONTACT INFORMATION:
Trade name: Ecomscape
LTD Name: ECOMSCAPE LIMITED
Company Number: 15720068
Phone number: +44 1789 205095
Email: support@ecomscape.co.uk
Physical address: 19 Warrington Road, Stoke-On-Trent, England, ST1 3JQ, United Kingdom